CLEANING BUSINESS MARKETING

A commercial cleaning click costs thirteen dollars and a house cleaning click costs three. That gap is the whole strategy, and most cleaning companies are chasing the cheap one.

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What your suburbs actually search for, which of the three channels you need, and which you do not. Fifteen minutes, and you keep it either way.

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Google Partner   Commercial and NDIS   No lock-in
No lock-in contracts
Booked jobs, not clicks
Google Partner
Brisbane based

YOU WILL BE IN GREAT COMPANY

14,800

“OFFICE CLEANING” CLICKS COST $12.94. “HOUSE CLEANING” COSTS $3.18.

Four times the price per click, because the contract behind it is worth many times more.
Cost per click is the market pricing the customer for you. Commercial cleaning does 8,100 searches a month at eleven dollars a click and office cleaning 6,600 at nearly thirteen, because both end in a contract that runs for years. House cleaning does 4,400 at three dollars, because it ends in one afternoon and a person who may cancel next week. Same trade, same equipment, completely different business.

WHAT CUSTOMERS ACTUALLY SEARCH FOR

Australian search volumes, Semrush.

“Cleaning services near me” at 2,400 is the map pack end, won on reviews and proximity rather than anything you write. It is also the cheapest and least loyal work in the trade, and it is where most cleaning companies aim everything.
The commercial terms behave completely differently. Office, commercial, strata and NDIS cleaning are all contracts, decided by someone at work with a budget and a procurement process. Those searches are won on content, ranked for from anywhere in the city, and they produce revenue you can forecast.
WHAT THEY TYPE
MONTHLY SEARCHES, AU
commercial cleaning (8,100)
office cleaning (6,600)
house cleaning (4,400)
bond cleaning (3,600)
cleaning services near me (2,400)
ndis cleaning (1,600)
strata cleaning (1,300)

CREATE THE DEMAND. CAPTURE IT. THEN OWN IT.

Three channels, three jobs. A business usually needs all three, staggered rather than launched at once. It is the same model our Brisbane digital marketing agency runs across every industry we work in, only the numbers underneath it change.

01

Creates the demand

META ADS

Commercial contracts change hands when a building changes managers, a lease turns over or someone finally gets fed up. Meta keeps you visible to office managers, body corporates and NDIS coordinators through the long stretch when they are not looking, which is when the switch gets decided.

02

Captures the demand

GOOGLE ADS

Catches them the moment they search, including the ones Meta warmed up. Fastest of the three to produce a tender invitation, and the only channel that works the week a contract is terminated.

03

Owns the demand

SEO

Takes over the same contract searches Google Ads is paying for, permanently and for free. At thirteen dollars a click that is a bigger saving here than in almost any other trade in this hub.

The bit that makes it more than three separate things

Google Ads tells us within about six weeks which searches actually produce enquiries worth quoting, so SEO gets aimed at those rather than guessing for six months. Meta keeps you in front of building managers between contract cycles. And as SEO ranks for a contract term, we pull the paid spend off it, which at these click prices is the single biggest cost saving available.

WHAT EACH CHANNEL ACTUALLY INVOLVES

The work behind each one, so you can tell whether a proposal is describing effort or just naming a platform.

01

THE SLOW ASSET

A real page per contract type rather than a Services list, each written for a person at work rather than a person at home. Google Business Profile built properly, categories right, and a review process that runs after jobs. This is what moves the contract terms.

02

THE FAST LEVER

Campaigns split by contract type, not one campaign called Cleaning. Negative keywords so you stop paying for cleaning jobs, cleaner wanted, cleaning courses, cleaner salaries and cleaning products, which at thirteen dollars a click is the most expensive waste in this hub. Form tracking above call tracking, because commercial enquiries arrive in writing.

03

THE ONE THAT REACHES MANAGERS

Used for the commercial side rather than consumers. Office managers, body corporate committees and NDIS coordinators are all reachable, and they choose a cleaner long before a contract actually comes up for renewal.

How we decide what you actually need

We start from which contracts you want, not from which service we would like to sell you. A cleaning business full of domestic work that wants commercial needs contract pages and Meta Ads aimed at building managers, not more residential traffic. A newer business needs Google Ads while the SEO catches up. We will tell you on the call if one of the three is not worth running for you.

THE FIRST THREE PAGES WE WOULD BUILD YOU

Not a strategy document. These are the three pages we would put up first for a Brisbane cleaning business, why those three, and the numbers behind each one.

01

Commercial contracts

Built around “commercial cleaning”

SEARCHES/MO 8,100CLICKS COST $10.97

The biggest contract term in the trade. Written for a person at work who has to justify the decision to someone else, which means it needs the things a homeowner never asks for: insurance certificates, police checks, scope of works, after hours access, and what happens when a cleaner does not turn up. Most cleaning websites answer none of those and then wonder why they only get domestic enquiries.

02

Offices and strata

Built around “office cleaning”

SEARCHES/MO 6,600CLICKS COST $12.94

6,600 a month at the highest cost per click in this entire hub, plus strata at 1,300 and NDIS at 1,600. Every one of them is a recurring contract rather than a job. Strata is decided by a committee on a schedule, and NDIS work requires registration and a completely different kind of trust. Each deserves its own page, because the person reading is not the person paying.

03

Your suburbs

Built around “house cleaning”

SEARCHES/MO 4,400CLICKS COST $3.18

Cheap clicks for a reason. Domestic work churns, competes hard on hourly rate, and a household that cancels leaves a gap you fill by advertising again. It is a perfectly good business and it is not the same business as commercial. Have the page, keep the map pack tidy, and be clear which one you are actually building.

We will do this with your business, not a generic example

Tell us your suburbs and the jobs you want more of. We will come back with the real search numbers for your patch and the three pages we would start with. Fifteen minutes, no obligation, and you keep the research either way.

THE TWO CUSTOMERS THAT BEHAVE DIFFERENTLY

A homeowner wanting a fortnightly clean and an office manager replacing a contractor are not the same customer, and only one of them is still there in three years.

Our Brisbane SEO team builds the slow side and our Google Ads team covers the gap while it ranks.

Someone at home

“House cleaning”, 4,400 a month.
Paying personally, comparing hourly rates, and free to cancel whenever money gets tight. Clicks cost three dollars because the market knows what it is worth. Won in the map pack on reviews and proximity.
Show up when locals are searching

Your Google Business Profile, suburb pages, and local listings optimised so customers in your area find you first.

A website Google wants to rank

Technical fixes and service-focused SEO that make your site easy for Google to understand and trust.

Reviews, rankings, and real results

Build your reputation through reviews, with monthly reports tracking rankings and leads from organic search.

Someone at work

Office, strata, NDIS. 9,500 a month.
Spending someone else money, justifying the choice to a manager or a committee, and signing something that runs for years. They want insurance certificates and a scope of works, not a friendly hourly rate. The map pack does not decide this one, the page does.
A technically sound foundation

Site speed, crawlability, schema markup, and Core Web Vitals sorted so Google can index and trust your site.

Content Google and customers love

Service pages and suburb landing pages written to rank and convert, not just fill space.

Authority that stacks over time

Backlink building and on-page optimisation that compounds month over month.

READ THE PROPOSAL PROPERLY

WHY CLEANING MARKETING IS DIFFERENT

Three things come up in nearly every proposal we see a cleaning business bring us.
✕ THE USUAL

A site aimed at householders

Friendly copy, hourly rates and a booking form, all aimed at the cheapest and least loyal work in the trade. An office manager reading it learns nothing about insurance, police checks or what happens if someone does not show up.
✓ WHAT WE DO

A page per contract type

Commercial 8,100, office 6,600, NDIS 1,600, strata 1,300. Recurring revenue, longer contracts, and clicks the market values at four times domestic.
✕ THE USUAL

Competing on hourly rate

An hourly rate in the headline is the fastest way to be compared with someone working for cash. It also tells a commercial buyer you are a domestic operator, which quietly disqualifies you before anyone calls.
✓ WHAT WE DO

Competing on the paperwork

Public liability cover, workers compensation, police checked staff, a written scope and a plan for when someone calls in sick. Deeply unglamorous, and it is what actually wins a contract worth years of domestic work.
✕ THE USUAL

Nothing about insurance anywhere

A commercial buyer has to satisfy someone above them that you are covered. Most cleaning sites we audit mention insurance nowhere at all, which ends the conversation before it starts.
✓ WHAT WE DO

Insurance and cover up front

Public liability, workers compensation, police checks and NDIS registration if you hold it, stated plainly on the contract pages. It is not glamorous and it converts better than anything else on a commercial page.

HOW WE DO CLEANING MARKETING

We start with the contracts you want and work backwards to the searches.
01

We ask which contracts you want

Not “more clients”. Offices, strata, NDIS, medical, industrial or domestic. Each is a different search, a different buyer and a wildly different contract length. We check what your area actually searches for before recommending anything.
02

We build a page per contract type

Real pages, not bullet points on a Services list. Scope of works, insurance, police checks, after hours access, and what happens when someone does not turn up. Written for a person at work, not a person at home.
03

We protect the expensive clicks

At thirteen dollars a click the negative keyword list matters more than anything else. Job seekers alone can eat a commercial budget in a fortnight. Then monthly reporting on enquiries by contract type, not total website visits.

REAL BUSINESSES. REAL LEADS.

Here’s what happens when paid ads and SEO are done properly for service businesses.
KWR Roofing tradesman installing guttering on a Brisbane roof
ROOFING

Brisbane roofer gets 69% more leads year on year.

69%
Increase in Leads
16%
More Jobs Booked
9%
Conversion Rate
The Dominate Digital team on a video call in the office
REMOTE STAFFING

From 0 leads with a previous agency to averaging 16 leads p/m

88%
Increase in Organic Traffic
16
0 to 16 leads in a month
24
Keywords on page 1
Happy buddii customer giving a thumbs up from their new car
FINANCE BROKER

Consistent lead growth for 4+ years!

294%
Increase in Leads YOY
6.2%
Close Rate
84%
Pure Organic Traffic

WHEN A CLEANER SHOULD NOT SPEND ON MARKETING

Worth saying before you enquire, because it saves everyone three months.

If you cannot staff another contract, do not buy commercial traffic. Winning an office you cannot service costs you the contract and the reputation, and at thirteen dollars a click you paid handsomely for the privilege. And if you do not hold public liability cover, fix that before anything else, because the first question on any commercial enquiry ends the conversation.
We would rather tell you that on the call than three months into a retainer. Get in touch and we will look at your area and your contract mix and tell you what is realistic.

WHAT ELSE DO I GET?

You’ve seen what we can do. Now let’s talk about how we deliver our dominating results.

Direct access to your strategist

Fast answers, clear decisions.

Monthly reporting and live dashboards

Spend, leads and trends at a glance.

You have full admin access

Your data, your accounts.

Lead quality analysis

Budget goes to what converts.

Long term partnerships

4+ years average client retention.

A team of experts

Specialists across each platform.

FAQS

Got questions? We’ve got the answers.

Because it is the market pricing your customer for you. Office cleaning clicks cost $12.94 and house cleaning $3.18. Nobody sets those prices deliberately; they are what thousands of advertisers have worked out a contract is worth against a one-off. A four times gap is the clearest signal in this hub about where a cleaning business should aim.

Agency fees usually work one of three ways: a percentage of ad spend, a flat monthly retainer, or a base fee plus a percentage above a threshold. Percentage models get expensive as you scale and quietly reward the agency for spending more of your money. Ask which model an agency uses and why before you ask for a number.

It is a perfectly good business, it just is not the same business. Domestic churns, competes on hourly rate, and every cancellation is a gap you fill by advertising again. Commercial is contracted revenue you can forecast and staff against. Have the domestic page; just be honest with yourself about which one you are building.

Public liability and workers compensation certificates, police checked staff, a written scope of works, after hours access arrangements, and a plan for when a cleaner does not turn up. They have to justify the decision to someone above them. Most cleaning websites answer none of it.

NDIS at 1,600 searches a month requires registration and a different kind of trust, because you are cleaning someone home while they are in it. Strata at 1,300 is decided by a committee on a schedule rather than by one person. Both are recurring, both are underserved, and neither is reachable with a page written for householders.

Cleaning jobs, cleaner wanted, cleaning vacancies, cleaning courses, cleaner salary, cleaning products, and every variant of someone looking for work rather than a cleaner. At thirteen dollars a click this is the most expensive waste in the hub. Job seekers alone can empty a commercial budget in a fortnight.

Not in the headline. It invites comparison with people working for cash, and it signals to a commercial buyer that you are a domestic operator, which quietly disqualifies you before anyone calls. Quote per site or per scope on the commercial side.

Enquiries within days on paid. Contracts take longer, because commercial work changes hands on lease cycles and renewal dates rather than on demand. Expect to be building a pipeline for a quarter before it converts steadily.

Yes. Search behaviour is the same across Australia, only the suburbs and the competitor set change. The volumes quoted on this page are national.

We look at how much of your site is aimed at commercial against domestic, whether insurance and police checks appear anywhere, what the contract terms do in your area, and how much of your current ad budget is going to job seekers. You get it in writing and you keep it either way.